22% of ISO 20000-1 you already have
NIST SP 1800-32 already covers about 22% of ISO 20000-1, leaving
21 of 27 controls as genuinely new work.
Already covered 4
Likely covered 2
New work 21
What is genuinely new work
Nothing in NIST SP 1800-32 reaches these. This is the list to scope.
8.6.2Service Request Management
8.7.1Service Availability Management
8.7.2Service Continuity Management
8.7.3Information Security Management
ISO20000-01Service portfolio management
ISO20000-02Service level management
ISO20000-04IT service continuity management
ISO20000-05Information security for services
ISO20000-07Release and deployment management
ISO20000-08Service validation and testing
ISO20000-09Knowledge management
ISO20000-12Problem management
ISO20000-13Event management and monitoring
ISO20000-14Request fulfillment
ISO20000-16Service measurement and reporting
ISO20000-17Continual improvement process
ISO20000-18Benchmarking and maturity assessment
ISO20000-19Stakeholder feedback management
Show the 6 you already have
ISO20000-06Change management processes
ISO20000-10Configuration management
ISO20000-11Incident management
ISO20000-15Access management for services
9.1Risk communication and consultation
ISO20000-03Capacity and availability management
How this is calculated
Already covered means a mapping runs from a control in NIST SP 1800-32 to that control. Likely
covered means no direct mapping exists but both frameworks map to the same control in a third
standard. New work means neither. We keep those separate rather than adding them into one
friendlier number, because blending them would present a two-hop inference as a verified
fact.
Coverage is not symmetric.
Run it the other way and you will get a
different number; both are correct.
From 332,959 cross-framework control
mappings across 723 frameworks, 531 of them verified against
their source documents. It does not tell you that you are compliant: a mapped control means
the two standards ask for the same thing, not that you have done it.
Try another pair ยท
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